Artificial Intelligence (AI) is increasingly becoming important and relevant in today’s world, owing to its innate ability to streamline tasks that were previously performed by humans. AI can automate tasks, increase efficiency, save costs, improve accuracy, enhance the customer experience, and drive innovations. AI-based algorithms analyse large datasets much faster than humans, thereby allowing businesses to make faster and better-informed decisions. AI can also provide personalized recommendations and interactions based on the available customer data. Moreover, with innovations like Chat GPT, Voice assistants, Chatbots, Smart home devices, etc, AI has become an integral part of our society. It’s only a necessity now for companies to incorporate technological advancements in their day-to-day business processes.
AI Revolutionizing Recruitment Process
Recruitment is one of the most difficult and tiring HR processes for most companies. It’s tough to recruit the right talent for most job roles as good and established companies are constantly competing to hire the perfect candidate. The competitive world coupled with the constantly evolving hiring landscape makes it difficult for both companies and job seekers to find the most suitable fit. Recruitment involves various steps such as resume screening, candidate matching, scheduling interviews (both virtual and in-person in some cases), background verification, predictive analysis, etc. These processes are not just lengthy but also involve a lot of money and time that companies must be ready to invest to find the perfect match. AI can be used to scan hundreds of resumes and identify the most relevant candidates based on the keywords and skills. AI-powered tools can be used to analyse job descriptions, candidate profiles, the right skills, and the required experience for the job. According to a research done by Amazon Mechanical Turk with over 1,068 respondents, nearly 67% of HR professionals believe that AI has a positive impact on the recruitment process and the others believed that use of AI would overlook unique and unconventional talents, which could disrupt the HR industry.
AI-powered tools can now also analyse the tone, facial expressions, and body language of candidates during video interviews, which further provides insights to recruiters. The main motive behind implementing AI in the recruitment process is to minimize costs and increase efficiency. Various hiring solutions such as Qjobs, provide the potential candidate with SMS alerts about relevant job openings nearby, which results in a seamless and user-friendly experience. Such hassle-free methods have proven to be gratifying and less frustrating for both –job seekers and recruiters.
AI Revolutionizing the Workplace in India’s Blue and Grey-collar Sector
The blue and grey-collar sector is the backbone of many industries in India, including MSMEs, logistics, manufacturing, BPOs, service sectors, etc. The sector has seen significant growth in the past few years, owing to the pandemic, urbanisation, and rising disposable incomes. However, it also faces several challenges that are still a topic of debate amongst the Government, industrialists, and the general public. One of the alarming challenges is the lack of formalisation in the sector, where many employees are working for informal and unorganised jobs that pay them low wages, provide poor working conditions, and limited access to statutory benefits like healthcare, retirement, and savings. Despite these challenges, the sector has immense potential for growth and development in India. With gig work and WFH (work-from-home) gaining popularity, it is necessary for companies to invest in training and upskilling their employees, which would help in formalising the sector and in improving regulatory frameworks.
The invention and implementation of AI has created a significant impact on the blue and grey-collar sector in India. It has improved a company’s efficiency, working conditions, and productivity. Installing AI-powered sensors and monitoring systems at workplaces ensures safety by detecting potential hazards and alerting workers and supervisors in real time, thereby preventing accidents and injuries at the workplace. AI-powered systems also has the ability to predict when equipment will require maintenance, which will reduce downtime and improve productivity in factories and other industrial settings. A recent report by Deloitte India revealed that AI-powered predictive maintenance has reduced downtime in factories by up to 45%, and AI- powered quality control has led to a 30% reduction in defects. AI can also be used to monitor production lines and detect defects in products in real time, which ensures consistent product quality and reduces the generation of waste as well. Considering the benefits and ease with which AI can be implemented, it is for sure here to stay and is the future of most workplaces.
The job market today has undergone several changes brought in by automation and artificial intelligence. In such a scenario, it is only natural to have newer job roles in the blue and grey-collar workforce. Autonomous Vehicle Operator is one such recently developed AI-enabled job role, where operators are made in charge of managing and supervising the movement of autonomous vehicles. Most companies are now looking to hire an Industrial Robot Operator as well, who would be responsible for operating and programming robots to complete their tasks efficiently. Another crucial and one of the most sought-after emerging job roles in the blue and grey-collar sector is that of a Quality Control Inspector, who is trained to use cutting-edge AI algorithms to spot irregularities and flaws in the goods and services that they are in charge of. The logistics sector has also expressed its interest in hiring individuals for the new job role of – Warehouse automation technician. These professionals programme and manage warehouse automation systems that include conveyor belts, robots, and other automated equipment.
With newer technologies emerging day by day, newer and exciting job roles are highly likely to emerge in the future.
Author: Amit Nigam, CEO, Billion Careers, a Quess subsidiary.
