The leadership transition supports the company’s shift towards AI-led, automation-driven and outcome-focused managed IT services.
Progressive Techserve has appointed Sandeep Khanna as Chief Executive Officer, effective immediately, as the Noida-based IT services provider accelerates its transformation towards an AI-led managed services model.
Khanna, who previously served as Chief Operating Officer, has spent more than 20 years with the company, progressing from Service Delivery Manager to its top executive role. His experience spans service delivery, operations, customer relationships and business transformation.
During his tenure, he helped strengthen service delivery, expand the managed services portfolio and develop cybersecurity capabilities and Workelevate, the company’s AI-powered digital workplace platform.
Prateek Garg, Progressive’s founder, will become Chairman and Managing Director of Progressive Infotech Group, overseeing the strategic direction, growth and governance of Progressive Techserve and ZARTHI, its cloud business. He will focus on long-term strategy and partnerships, while ZARTHI will continue under CEO Aditya Garg.
“He is the right person to lead the next phase of growth.” — Prateek Garg, Chairman & Managing Director, Progressive Infotech Group
“What has always set Sandeep apart is not just his deep operational knowledge. It is his judgment, his calm under pressure, and the trust he has earned from customers, partners, and colleagues alike over the years,” Garg said, adding that Khanna was well positioned to lead the company’s next phase of growth.
As CEO, Khanna will drive business expansion, strengthen customer partnerships and advance the company’s Autonomous Managed Service Provider (MSP) strategy. The approach combines artificial intelligence, intelligent automation and human expertise to deliver proactive, predictive IT services.
Progressive Techserve’s focus areas include digital workplace services, infrastructure management and cybersecurity, with an emphasis on improving reliability, efficiency and customer experience.
The transition reflects the company’s strategy of developing internal leadership while positioning its services for growing enterprise demand for AI-enabled IT operations.