Lufthansa Cargo AG selects IBS Software to host and maintain its iCAP cargo handling application platform
IBS Software has signed a five-year contract with Lufthansa Cargo AG (LCAG), to take full ownership of the hosting and maintenance of Lufthansa Cargo’s iCAP cargo handling application platform, which is powered by IBS Software’s iCargo cargo management platform.
Lufthansa Cargo stands to benefit from IBS Software’s industry-first ”zero outage” capability for its SaaS offering. With zero outage capability, planned maintenance is completed with absolutely no outage to the business IT system – one of the major benefits for Lufthansa Cargo. This unique capability results in operational stability, which is essential to fulfill the customer promise and to provide effective and seamless cargo handling operations around the clock across all time zones without any service disruptions.
Lufthansa Cargo will also benefit from superior and faster application performance of highly complex cargo business functions and processes. As an example, Lufthansa Cargo processes one million messages per day. Each message will now be processed noticeably faster than before in less than one second on the IBS Software SaaS platform.
“IBS Software is thrilled to sign up Lufthansa Cargo as a SaaS customer, benefitting from our industry leading iCargo platform hosted in our world class data centres. Lufthansa Cargo’s selection of IBS Software is testament to our excellent track record of iCAP delivery for the past seven years, and our commitment to consistently deliver value to our customers”, said Ashok Rajan, SVP & Head of Airline Cargo Services, IBS Software.
