To enable enterprise application developers and hybrid cloud environments through OpenShift solutions Dell and Red Hat have announced the availability of co-engineered, enterprise-grade, private cloud

Avaya Contact Center Select offers enterprise-class multichannel contact center capabilities built for the midsize business Avaya Contact Center Select has been released, the latest addition

It includes workforce management, quality management and performance management capabilities Aspect Software has launched Aspect Workforce Optimization 8.0 (WFO 8), an advanced, integrated workforce optimization