Wants to provide enhanced computing technology solutions and services to enterprise users
Wipro has partnered with end-user analytics firm Nexthink, to provide enhanced computing technology solutions and services to enterprise users.
With this new partnership, Wipro is turning big data inwards with a revolutionary real-time analytics technology to forever change the enterprise IT services market — turning the IT department from a cost center into a true partner for the business announced the press release.
Wipro is integrating End- User IT Analytics information to proactively identify, diagnose, resolve and manage critical applications and infrastructure problems before end-users experience issues.
“Wipro is a leader in infrastructure management and a trusted provider of large IT projects around the world, managing millions of end-user devices on a daily basis,” said Yassine Zaied, Nexthink Global Head, MSP Practice. “Nexthink is proud to collaborate with Wipro’s team of skilled experts who thoroughly understand the challenges faced by end-users today. Wipro’s teams are integrating our unique real time analytics capabilities to deliver end-user intelligence to automate the workplace management and to enhance the end-user experience.”
Anirudh Joshi, GM and Global Practice Head (End User Computing Services), Wipro Ltd., said, “Through real-time visibility and IT analytics provided by Wipro and Nexthink, we are able to have a factual and complete understanding of all end-user activities, and baseline the user experience to tangible metrics. This can help our customers transform their workplaces and transition them to a workspace which is effective for users and can be managed by IT in the most efficient manner.”
Together, Wipro and Nexthink deliver actionable analytics with real time monitoring of all end-users activities across all devices and all applications. Information is compiled automatically to transform and to proactively manage the workplace achieving the best end-user experience.
