Helping customers transition from Cloud-chaos to Cloud-Smart
India has been on a digital-first trajectory for several years, and most organizations across sectors have now understood the importance of technology-driven transformation.
Mohit Arora, Sr. Director, Commercial and Govt. Business, VMware
1. As a company – how has VMWare performed in 2022 in the Indian Customer Industry?
We help our customers transition from ‘Cloud Chaos to Cloud Smart’ and accelerate their pace of innovation by turning multi-cloud complexity into a competitive advantage. As Indian enterprises get more focussed on delivering world-class experiences for their end customers, we also see a huge interest in modern applications services and microservices.
We understand our customer’s challenges and help them address them through VMware’s innovative products and solutions and expanded partnerships. In India, our solutions have helped customers across industries by modernizing their IT operations with cloud-native applications, migrating apps to any cloud and accelerating the delivery of new cloud-native apps. Additionally, VMware’s solutions have helped streamline management to establish consistent operations across data centers, edge environments and the cloud.
2. What are the major technologies or opportunities you have participated in while coming to solving challenges in the user market?
The two key areas where our technologies come into play are:
- When customers want to move from Cloud Chaos to Cloud Smart to reap the advantages of a multi-cloud environment
- When enterprises are looking to modernize their application that helps them realize value faster and more efficiently
The goal of a multi-cloud journey becomes more complex when the customers have the choice to choose the appropriate cloud for the right app based on the demands of the specific app. Secondly, application modernization has become an important subject, especially for those enterprises that are predominantly customer-facing. The challenges that they face are scalability, performance, and reliability. They choose to modernize their applications to adapt to modern platforms like Kubernetes or containers. VMware offers end-to-end solutions to build, run and seamlessly manage these applications.
We understand that with digital transformation enterprises do face challenges in terms of cost, cybersecurity, and energy consumption. We believe that we are uniquely positioned to help them address these challenges through innovation and expanded partnerships.
3. Which industries have adopted VMware technologies aggressively vis-a-vis the competition?
VMware has been doing exceptionally well in sectors/industries like IT/ITEs, financial services, service providers, and telecommunications. We have also been an integral part of nation-building by working with the central and state governments for projects like Safe City and Smart City. Other segments where we have witnessed growth opportunities are Pharma, Healthcare and Education/ Edu-tech.
4. How many net new customers have you added this year? Who are the major names?
While we can’t share specific numbers, we are truly encouraged by the opportunity to help our customers in the region. India has been on a digital-first trajectory for several years, and most organizations across sectors have now understood the importance of technology-driven transformation. However, this is not a one-size-fits-all world. It’s more like a wide array of possibilities that need to be considered carefully before
embarking on any kind of digital transformation journey. We have a host of customers across all verticals and some of them are Indian Bank, Federal Bank, RailTel, National Stock Exchange and Vellore Institute of Technology, Chitale, and Airtel to name a few.
5. What is your revenue growth expectation for this year?
As a regional setup, we don’t share revenue growth expectations.
6. What are other milestones you have achieved last year?
We have a few big ones this year – VMware has helped enterprises move large customer-facing applications to modern applications platforms. The second one would be in helping customers to adopt the cloud and help them become cloud smart. Use cases like DR services on the cloud are unique and help bring significant ROI (return on investment) for our customers.
Another unique use case that comes to mind is how VMware has helped build a UEM (Unified Endpoint Management) solution that has helped our customer drive workplace modernization, implement zero trust, improve the digital employee experience, and reduce digital friction.
7. What is your road map for 2023?
VMware will continue to focus on executing our multi-cloud strategy and helping enterprises in their pursuit of becoming cloud-smart, modernizing applications, and helping our customers with our anywhere workplace solutions. As enterprises go big on their cloud journey, they are also keen on managing costs and addressing security. In 2023 we will look at helping our customers in addressing the challenges they face in terms of cost, cybersecurity, and energy consumption amongst others
