Industry Experience: 19 plus years
Past Organizations: Reliance Capital, Bharti AXA, ICICI Prudential, GTL, RCom, KALE Consultants
Academic Excellence: B.Com, MBA, PMP, Six Sigma
Highlights regarding implementations in 2016: Key delivery in digital platform delivery by Ksec: 1) Dealsmart- Dealers & Customer alerts 2) KST- Mobile App 3) Omni channel- Smart talk 4) LEAP- Customer & Franchise 5) Visual Analytics- Qlik sense 6) Trade smart- Heckyl 7) HTML ODIN app 8) Chat 2 Trade 9) Falcon 10) Smart Mutual Fund 11) Social Contact center 12) Digital Account opening ( online – KRA + Aadhar)
Plans for 2017 from technology and projects’ point of view: 1) Chat Bots for service and transaction 2) Robo dealers 4) Advisory and Analytical Web Platform 5) FNO app for traders exclusive 6) Cloud initiative 7) Marketing automation system 8) DMP on cloud 9) DR active active 10) Enterprise social platform
Success mantra: Innovation, Speed, Differentiation
Favorite piece of personal technology: Google
Hobbies pursued in free time: Spend time with family
About the family: Spouse Financial entrepreneur, Son Architect with his Business plan ready (9 years), Daughter is future CEO (6 years) parents both are relaxing senior citizen.
One good book read recently: Succeeding and CEO (HBR)
Favorite holiday destination: Shimla because of the cool climate
Social network most active on: Twitter
Preferred Cuisine of Choice: Anything which is Vegetarian
Favorite Sport: Tennis