Gen AI Training Initiative: Driving Customer Success Through Seamless AI Integration
Rackspace Technology celebrates a major milestone with 70% of its employees, called “Rackers,” completing Gen AI training, signaling a significant step forward in the company’s strategic growth.
This achievement is part of Rackspace Technology’s overarching initiative, the Foundry for Generative AI by Rackspace (FAIR™). FAIR™ is a global unit of AI specialists dedicated to accelerating the sustainable adoption of Responsible AI solutions in businesses across various industries.
“The world of technology is accelerating at an unprecedented pace, and artificial intelligence (AI) sits firmly at the forefront of this revolution”
Amar Maletira, Chief Executive Officer of Rackspace Technology
Rackspace Technology believes that the Gen AI training initiative will drive meaningful outcomes for customers while seamlessly integrating AI into the company’s operations. The program covered a comprehensive range of topics, including machine learning fundamentals, data analysis, and practical applications of artificial intelligence within the context of Rackspace Technology’s service offerings.
Rackers who completed the program demonstrated a deep understanding of how Gen AI can be applied to optimize infrastructure, enhance security protocols, and improve overall service delivery. The training initiative underscores Rackspace Technology’s commitment to staying at the forefront of technological advancements.
As Rackspace Technology continues to invest in the professional development of its workforce, the company remains dedicated to delivering unparalleled expertise and support to its clients in the ever-evolving digital landscape. The Gen AI training initiative aligns with Rackspace Technology’s vision of being a 100% AI-Ready company within the next 12 months.
“The world of technology is accelerating at an unprecedented pace, and artificial intelligence (AI) sits firmly at the forefront of this revolution. With FAIR, we are driving to be the AI leader in our industry – to do this, AI is no longer just an opportunity; it’s a necessity,” said, Amar Maletira, Chief Executive Officer of Rackspace Technology.
Rackspace Technology’s commitment to innovation and expertise continues to drive its leadership in the managed cloud services sector, offering clients cutting-edge solutions to meet their evolving business needs.
