New trends like IoT, AI, Digital Reality, Digital Twin, Machine Learning and Analytics are making information easier to aggregate, and Mobility is becoming the most powerful medium to deliver that information, leading to either business efficiency or customer delight.
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“Mobility offers a powerful channel to push insights and information to the right people, influencing them with the benefits of artificial intelligence and enabling them to make the right decisions.”
Ramu M R
General Manager & Head of Web Technologies & Mobility
(DBS – Digital Business Services), Happiest Minds Technologies
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Technological advances have led to a digital revolution where we are quite comfortable with experiencing today’s world through multiple layers of information and data-led insights at our fingertips. We have to admit that access to mobile devices and their ease of use has been the key force accelerating this change. The enterprise mobility arena is undergoing rapid transformation. An IDG Enterprise survey revealed 64% of enterprises were prioritizing mobility as critical on their tech agendas. While the enterprise mobility landscape stands tall, it would be unfair to not talk about its two key pillars, IoT and Analytics, which are attributing to its ever-growing significance.
In the IoT world, people, machines and systems are all effortlessly connected to each other to facilitate smoother operations and a richer user experience. IHS Markit predicts the number of connected IoT devices to reach 125 billion by 2030. A Forbes report mentions that IoT devices will surpass the number of mobile devices. This isn’t surprising as IoT adoption is already on the rise and working conjointly with other progressive technologies like ML and AI is adding to its power. Meaningful insights—derived by processing trillions of megabytes of data transmitted by IoT devices—are delivered on the end user’s mobile device.
Mobility offers a powerful channel to push insights and information to the right people, influencing them with the benefits of artificial intelligence and enabling them to make the right decisions. IoT has been helping enterprises across sectors realize major improvements. As an example, home appliances with IoT sensors could facilitate smart decision-making by offering accurate, real-time data related to their functioning. Maintenance managers would be able to better predict and manage breakdowns based on past records.
Another groundbreaking technology that employs mobility as its favorite channel for delivery of layers of information is AR, VR and Mixed Reality (MR), and at Happiest Minds, we call it “Digital Reality” (DR). With DR making huge advances, we are quickly progressing towards a world where it is hard to tell imagination from reality. Digital reality offers an interactive experience by adding digital elements to a user’s view of the real world, or a complete immersive experience that shuts out the physical world, or a mix of both. Multiple use cases across industries prove the massive business potential of DR. Statista, a statistics portal predicts there will be 1 billion AR users by 2020 and forecasts AR-VR to reach a combined market size of US $215 billion by 2021.The possibilities are endless!
Let’s talk about the newest entrant creating a buzz in the enterprise arena: Digital Twin. The fourth industrial revolution conceived on automation, data exchange and manufacturing technologies is the future of the manufacturing world, and digital twin is at the core of this revolution, introducing unlimited possibilities. It’s interesting to see how a “digital” replica of a machine, machine part or location represents itself in the real world on one’s mobile or wearable device, as one of the key channels of interaction. The digital twin reacts based on immensely large volumes of data sent by IoT devices present in real machine parts, enabling concerned people to understand the functioning of even inaccessible segments of the machine. Digital Twin was named amongst Gartner’s Top 10 Strategic Technology Trends last year, and the research leader predicts that by 2021, half of large industrial companies will use digital twins, helping them improve effectiveness by 10%.
IoT, AI, Digital Reality, Digital Twin, Machine Learning and Analytics are making information easier to aggregate, and Mobility is becoming the most powerful medium to deliver that information, leading to either business efficiency or customer delight. In a recent survey of 1,500 global business leaders conducted by Adobe, 61% said that organizations that don’t deploy enterprise mobile apps are at a competitive disadvantage. Yes, it is important for organizations to embark on a journey of digital revitalization and understand how a mobile-first approach will improve sales, enable better control over operational costs, enhance customer experience and offer them the competition edge!
About the Author:
Ramu MR has rich experience in helping customers globally in revolutionizing and digitally transforming their enterprise solutions. He has helped customers in multiple industry solutions spread across Manufacturing, Retail, Real-estate, CPG etc. with unique expertise in handling niche technologies through creation till curation. His areas of interest include Robotic process automation, cognitive computing, digital transformation, IoT, content management, enterprise modernization & enterprise mobility.
