L&T Technology Services and SymphonyAI have partnered to bring transformative AI operations to enterprises worldwide. The solutions are delivered through SymphonyAI Apex Service Management (ITSM/ESM) platform, and the Apex Enterprise Copilot. It aims to turbocharge productivity, simplify work, and create delightful experiences for end users, analysts, and executives.
We are excited to provide flexible, powerful, and configurable solutions to customers worldwide.
Alind Saxena, Executive Director & President – Mobility & Tech, L&T Technology Services
The partnership has already deployed AI-based Apex Service Management for a joint customer whose software-centric, cloud-native solutions provide high-quality media experiences across linear, on-demand, and OTT services. The joint customer benefits from the combination of its longstanding relationship with L&T Technology Services (LTTS) and Apex IT Service Management ease of adoption, low TCO, and API-based integration with third-party applications.
“The synergy with SymphonyAI’s CoPilots and innovative service management platform delivers joint customers rapid, predictive ROI through a transformative enterprise platform,” said Alind Saxena, Executive Director & President – Mobility & Tech, L&T Technology Services.
With deep domain expertise and specialization solving real-world business problems with advanced AI, the partnership delivers unique benefits for innovative organizations worldwide.
Kumar Abhimanyu, Senior VP and Global Head of Strategic Partnerships, SymphonyAI
“The combined value of SymphonyAI and L&T Technology Services provides customers in multiple industries the powerful benefits of digital transformation with leading predictive and generative AI,” said Kumar Abhimanyu, Senior VP and Global Head of Strategic Partnerships, SymphonyAI.
Apex Enterprise Copilot with Apex low-code/no-code architecture gives global customers lower TCO, easy configuration, and enhancement flexibility. Apex Information Technology Service Management, delivers responsive, effective, and efficient enterprise systems management capabilities with a lightweight architecture to roll out new services and resolve service requests up to 50% faster using generative AI.
