Executive Movements News

Freshworks Announces CEO Transition

Girish Mathrubootham

Founder and CEO Girish Mathrubootham has moved to the role of Executive Chairman succeeded by President Dennis Woodside as the new Chief Executive Officer & President.

Freshworks has appointed Dennis Woodside as Freshworks’ Chief Executive Officer & President. Woodside, currently Freshworks’ President, will succeed Girish Mathrubootham, the company’s Founder, as CEO. Mathrubootham will transition to a new role of Executive Chairman. Mathrubootham will remain the chairman of the Board of Directors, and Woodside will also remain a member of the Board of Directors.

Mathrubootham steered Freshworks through an IPO on Nasdaq in September 2021, making Freshworks the first India-born SaaS firm to trade on a US exchange. Under his leadership, the business has grown to serve more than 67,000 customers globally, powered by approximately 4,900 talented employees operating globally in 13 locations.

“Our mission and strategy remain the same. I’m committed and excited to continue our journey of growth.”

Dennis Woodside, Chief Executive Officer & President, Freshworks

“I’m thrilled to announce this transition. We brought Dennis on board to partner with me on crafting an ambitious growth plan, and my hope was that he could eventually lead the team of talented employees around the world to execute it, which would allow me to spend more time on the long-term product vision, innovation and AI strategy. Dennis has a deep understanding of Freshworks’ business, customers and our employees, and a strong track record of building and scaling large global teams – he is the right leader to become our next CEO,” said Mathrubootham.  

“In my new role as Executive Chairman, I will remain highly engaged with our product vision, customers, and employees. I will work across the company to bring Freshworks’ long-term vision to life and consult with Woodside on strategic decisions.”

Girish Mathrubootham, Executive Chairman, Freshworks

“As I step into the role of CEO, I am deeply honoured to build upon Girish’s remarkable legacy. What he has created is truly special.  We stand before extraordinary opportunities and have the right foundation to make it possible – a winning combination of our strong focus on delighting customers and our product portfolio and innovation,” said Woodside.

Woodside joined Freshworks as President in September 2022. He brings great leadership experience to this new role. 

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