Says helped reduce TCO for kiosks by 30%
Dell said it has successfully deployed Dell OEM solutions for Agmatel, one of the leading provider of kiosks to the public sector in India. This implementation has helped Agmatel reduce their total cost of ownership by 30 percent along with offering speedy delivery announced the press release.
Like other authorities, India is rolling out self-service kiosks at many sites, including government agencies, to deliver a faster and more e?cient service to citizens. Looking at the growing demand for self-service kiosks, Agmatel also decided to develop its own range of kiosk solutions. For this the company ordered PCs from original equipment manufacturers (OEMs) in China and Taiwan to power its kiosk terminals but problems started arising when the PCs came unsupported, leaving Agmatel with the substantial cost of servicing hardware warranties in the ?eld. Also, because the PCs were manufactured outside of India, they had to undergo stringent testing by o?cials before they could enter the country.
The organization selected Dell OEM OptiPlex 7010 and 9020 PCs with Intel Core i3 dual-core processors to support its kiosk terminals. Also, where kiosks were permanently connected to a network, Agmatel chose Dell Wyse thin clients.
Using Dell’s solution, Agmatel was able to offer speedy delivery which further reduced their total cost of ownership of kiosk solution by 30 percent.
“With best of innovative technology available at hand from Dell, Agmatel have revolutionised the concept of information and transaction by producing multifunction kiosks of excellent design with robust construction,” said Vijay Kumar Malhotra, Co-Founder and Director, Agmatel.
“In this challenging and competitive domain, it is imperative for Agmatel to have solutions that integrate and function smoothly. We look forward to supporting Agmatel and other embedded customers, helping them achieve their business goals,” said Glen Burrows, General Manager, OEM Solutions, Dell Asia Pacific and Japan.
