A growing divide between IT and business is leading many businesses to take the wrong approach to cloud
While many companies in EMEA are embracing the move to the Cloud, nearly half are struggling, wrestling with increases in Cloud integration costs and data silos according to a new study sponsored by Oracle. A key reason: more than 60% of a company’s overall IT spend is being driven by individual business units versus traditional IT departments making it difficult for companies to fully leverage the Cloud services they are subscribing to.
Another significant part of the problem is that most organizations continue to fund their IT investments without aligning to revenue potential and innovative projects: two in three business decision makers said IT funding is too traditional and is stifling innovation, while one in three IT-decision makers admit their organizations’ IT funding models are hindering them from IT innovation according to Oracle’s Putting Cultural Transformation at the Heart of Cloud Success report.
For the research, Oracle partnered with Coleman Parkes to survey 600 senior IT and line of business decision makers across Europe and the Middle East. Within the Middle East, surveyed markets included the United Arab Emirates and Kingdom of Saudi Arabia, with a total of 50 respondents evenly split between the two nations.
60% business decision makers said IT funding is too traditional and is stifling innovation. It’s also apparent that some businesses must rethink their IT funding models and undergo a cultural transformation in order to fully exploit the benefits of cloud computing: 35% of respondents say an inappropriate IT funding model is inhibiting their business. 29% also believe their company’s IT culture is unfit for the cloud computing age.
Tellingly, 66% of respondents say a new funding model will allow IT departments to deliver more cloud services to the business, and 62% expect it will help the company reduce costs.
Hidir Mag, Regional Vice President Systems Sales Middle East and Africa commented, “Along with Turkey, the Gulf States are less ready to meet the demands of the cloud era than those in Western Europe, with 68% of respondents saying they have the correct IT organisational model to meet the demands of the cloud era, compared to 78% in the UK, 83% in Germany and 86% in France. This shows that there are huge opportunities for businesses to change their IT strategies and start adopting a cloud first approach. This will help businesses deliver services better, faster and more efficiently and hence we expect to see the rate of cloud implementation continue to rise in the Middle East region.”
Shedding light on Shadow IT, the Oracle study also found that increased IT spend outside the IT team (also known as Shadow IT) is standing in the business’ way. More than one third (35%) of technology respondents believe Shadow IT practices are inhibiting the ability of IT to deliver on business goals. Indeed, over half (60%) said the approach they’ve taken to cloud so far has increased integration costs, with nearly half (42%) saying it has led to the creation of data siloes.
Additionally, the vast majority of respondents (88%) believe Shadow IT is a major cause of complexity. Roughly one-third say leaving lines of business to manage their IT-spend independently results in increased security concerns, making funding more difficult to manage, and diluting the company’s control of its IT.
Johan Doruiter, Senior Vice President of Systems, Oracle EMEA, said, “The issues companies face with their cloud resources is less to do with the technology itself and more to do with a lack of synchronization across lines of business. Decision-makers in each department are increasingly making cloud purchasing decisions without involving the CIO due to the ease of procurement. However, without one IT point-person to unify their cloud investment strategy companies will continue to struggle with individual departments tugging time and resource in opposing directions.”
CIO as Cloud Navigator
The CIO cannot continue to be side-tracked and must be an integral player in leading the business as it transitions to an enterprise cloud model. With integration and data management still critical to organizations, alarmingly, CIOs control less than half the IT budget in 78% of businesses.
Doruiter added, “Companies are having their expectations met by the cloud in many respects, but their approach to IT investment remains stuck in the past. The cloud is about seamlessly joining up data and workloads across the organization and yet we continue to see individual lines of business implement IT systems in siloes. This breeds added complexity and leads to integration issues that could easily be avoided with a more integrated approach. CIOs must work more closely with line of business leaders to ensure IT is supporting innovation. They must serve as ’cloud navigator’, collaborating with each department to manage cloud procurement issues, cost and risk and ensuring that all lines of business are working towards a common cloud strategy. The CIO should also be the voice of change in the boardroom, calling on the CEO and CFO to mandate a unified approach to cloud across the business.”
