Gautam Goswami, CMO and Krunal Patel, Director from TeamViewer ventured into the multiple successful use cases of TeamViewer Tensor in their session.
In the keynote address on “Changing Face of Remote Support in the Cloud First World,” Gautam Goswami, CMO and Krunal Patel, Director from TeamViewer presented the use cases of the TeamViewer Tensor.
TeamViewer Tensor is the enterprise remote support, remote access, and remote device control SaaS solution. The TeamViewer enterprise solution has been accepted by a variety of industries. Gautam Goswami and Krunal Patel elaborated on the use cases of TeamViewer Tenor by selecting two examples. One, of a regular IT Support use case and the other a hardcore business support use case.
Use Case 1
One of the largest state power distribution company in India relies on TeamViewer Tensor for internal employee IT support. The said company did a very detailed PoC for understanding why and how secure is TeamViewer Tensor. This is an internal support use case that the company deployed to primarily support their mobile workers – Android, iOS phones and laptops over internet.
Use Case 2
A cooperative bank did a very detailed analysis on the use case of internal branch support and mobile network customer support. They wanted to give a solution to their high network customers where they can do banking remotely.
The third use case explored was with Microsoft. Gautam Goswami and Krunal Patel further delved into the possibilities of revolutionizing the face of remote control with the enterprise product, Tensor offered by TeamViewer.
