The energy was palpable as AXA Global Business Services (AXA GBS) marked its 30th anniversary in India with a grand townhall in Pune and Bangalore. The milestone was not just a celebration but a defining moment of transformation, as CEO Michele Rochefort and the leadership team unveiled a bold new vision for the future.
From Support to Strategic Powerhouse
Thirty years ago, AXA GBS started as a support function. Today, it stands as a strategic powerhouse, co-partnering with 35 AXA entities across 14 countries, driving innovation in AI, data analytics, automation, and business services.
“At AXA GBS, we love to dare. We’re not just adapting to change—we are leading it,” said Michele Rochefort, CEO of AXA GBS. “By integrating automation and digitalization, we are elevating our services, unlocking new value for AXA entities worldwide.”
“At AXA GBS, we love to dare. We’re not just adapting to change—we are leading it,” said Michele Rochefort, CEO of AXA GBS.
People at the Heart of Transformation
With over 4,000 employees across India, the UK, and Morocco, AXA GBS is redefining what it means to be a “skills-first” organization. The company boasts an 88% employee engagement score and an impressive 90% retention rate, reflecting its commitment to career growth and learning.
“Our people are our greatest strength,” said Isabelle Isnard, Chief People and Communications Officer. “We ensure every employee has a clear career path, empowering them to take charge of their future.”
Innovation Meets Purpose
AXA GBS’s new state-of-the-art facility in Pune is a testament to its focus on technology, collaboration, and sustainability. Beyond business, the company is deeply committed to social responsibility, with 67% of employees volunteering in 42 CSR initiatives last year alone.
“We’re weaving purpose into our work,” said Rahul Sinha, Chief Data Analytics and AI Officer. “Our employees dedicate 5% of their goals to community service, balancing cutting-edge advancements in AI and automation with a commitment to social impact.”
A Future Redefined
With 30 years of success behind them, AXA GBS is now stepping into an era of bold transformation.
“We’re not just looking at the future—we’re building it,” Rochefort concluded.
