Athenta Technologies has brought in a new Enterprise Management Solution. The robust solution is enabled with ‘DCEYE & AOMS’ that dispenses a superior performance of the existing Infrastructure and proactively identify problems to prevent downtime of the system.
Currently, the traditional platform and software available in the market require extra hardware and set-up that are not conducive to use and manage smooth operations. By understanding this pain point, Athenta offers an end-to-end management platform solution for the organization’s infrastructure needs. Under the new Enterprise Management System, DCIM tool helps data centers and enterprises to monitor and manage operations, administration 360 degrees. It starts with assets inventorying, which are usually segregated in different systems of a large data center or enterprises, limiting their usability and value.
Athenta solution provides single console-based monitoring interface which can be used to get alarms, status check, reporting and report any trend in format’s like logs, graphical interface, pie chart, etc. for easy understanding. These features will help to run operations with the increased life expectancy of various appliances and enhanced safety and security.
With a high-end help desk system that enables operators to document all the requests coming from end-users by linking them to a service management module is another additional feature. This helps in managing SLA automatically and increases the efficiency of the Help Desk team and make sure it is handling requests according to defined SLAs.
