Launch Accenture Amelia Practice to Help Organizations Accelerate Adoption of Artificial Intelligence as initial practice focus is to deploy virtual agent technology for clients in banking, insurance and travel industries
Accenture and IPsoft have announced the creation of an Accenture Amelia practice, designed to accelerate client adoption of artificial intelligence to improve business outcomes and create new growth opportunities for their businesses. Accenture will utilize IPsoft’s Amelia platform to develop go-to-market strategies, solutions and consulting service offerings around deployments of virtual agent technology for clients across several industries with initial focus on banking, insurance and travel.
The market opportunity of artificial intelligence has been expanding rapidly, with analyst firm IDC predicting that the worldwide content analytics, discovery and cognitive systems software market will grow from US$4.5 billion in 2014 to US$9.2 billion in 2019, with others citing these systems as catalyst to have a US$5 trillion – US$7 trillion potential economic impact by 2025.
Accenture’s Technology Vision 2016 found that 70% of corporate executives are making significantly more investments in artificial intelligence related technologies than two years ago, with 55% stating that they plan on using machine learning and embedded artificial intelligence.
Paul Daugherty, Accenture’s CTO said, “Artificial intelligence is maturing rapidly and offers great potential to reshape the way that organizations conduct business and interact with their customers and employees. At the same time, executives are overwhelmed by the plethora of technologies and many products that are advertising AI or Cognitive capabilities. With our new Accenture Amelia practice, we are taking an important step forward in advancing the business potential of artificial intelligence by combining IPsoft’s world-class virtual agent platform with Accenture’s broad technology capabilities and industry experience to help clients transform their business and operations.”
Chetan Dube, President and CEO, IPsoft said, “Accenture has embraced Amelia’s unique capabilities as a pillar of its technology suite for artificial intelligence, and we believe this will be transformative for clients in every industry. We are at a turning point in seeing CEOs take the decision to adopt true digital labor as their differentiation strategy. By equipping Amelia with Accenture’s deep industry knowledge, technology skills and ability to scale, we can together help enterprises realize the full potential of artificial intelligence technology as it reaches maturity.”
The formation of the Accenture Amelia practice further expands existing collaboration with IPsoft and builds on Accenture’s own artificial intelligence capabilities and efforts; including the recently announced accelerated research and development agenda in artificial intelligence across its global network.
