This strategic alliance aims to deliver comprehensive international multilingual technical support while bolstering cybersecurity solutions
Tech Mahindra has unveiled a pivotal collaboration with Surance.io, an inventive platform specializing in personal cyber insurance. This strategic alliance aims to deliver comprehensive international multilingual technical support while bolstering cybersecurity solutions. The ultimate goal is to fortify and ensure secure digital transformation within the insurance sector.
Through this partnership, Surance.io will tap into Tech Mahindra’s multilingual support capabilities, enabling communication with customers in over 20 languages. This collaboration aims to enhance customer experiences by offering 24/7 expert support, top-notch call center services, advanced AI-driven threat detection tools, and personalized guidance to safeguard insurance customers from cyber threats.
“In 2022, cyber-attacks caused $10.3Bn in financial damage in the US, compared with $2.7Bn in 2018.
Saar Bar, Co-Founder and CEO of Surance.io
Vivek Agarwal, President – APJI (Enterprise), Corporate Development, Tech Mahindra, said, “The personal cyber insurance market is growing rapidly and remains relatively untapped. This presents a significant opportunity for us to create a strong presence in this market. Our offering of comprehensive end-to-end products in this domain places us in a favorable position for cross-selling and appealing to new market segments.”
With Tech Mahindra’s digital and domain expertise and Surance.io’s cutting-edge insurance platform, the partnership creates a powerful synergy to elevate customer experiences and drive business growth in the rapidly evolving cyber insurance landscape. Key services that insurance customers can leverage from this partnership include protection and recovery for social accounts, devices, smartphones, networks and data. The partnership will further provide anti-phishing verification & validation tools, social account assessment & protection against account hijack, Wifi and WAN network threat discovery and prevention plan.
Saar Bar, Co-Founder and CEO of Surance.io, said, “In 2022, cyber-attacks caused $10.3Bn in financial damage in the US, compared with $2.7Bn in 2018. In the world of cybersecurity, consumers’ end-to-end solutions are largely ignored and underserved due to lack of personalised and efficient solutions, timely responses, and effective communication.”
