Indian customers lead the pack in mobile banking adoption: Avaya Survey
Customers in India more likely to use mobile banking apps than counterparts in UK, UAE and Australia, according to survey from Avaya Indian consumers prefer...
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Avaya India closes first Hackathon challenge at Pune R&D center
The challenge invited developers to design innovative & sustainable smart solutions to help drive Digital India Avaya announced ‘DigiCrafters’ as the winners of the company’s...
Avaya rolls out framework for ‘Everywhere’ Datacenter
Avaya Pivot addresses key challenges of distributed computing, allowing more structure and control while lowering risk and complexity Avaya has introduced an innovative framework to...
Avaya Streamlines Perimeter Security for IoT Devices
Avaya Surge is a unique solution that works on any network enables plug-and-play security and management for IoT devices to mitigate cyberattacks Avaya announced a...
Avaya Fortifies R&D Leadership Team to Drive India Operations
Patrick Peisker elevated to Director of Customer Engagement, Raman Adlakha to Director of Team Engagement and Vivek Jaiswal to Senior Director & R&D Lead for...
Hinduja Global Advances Contact Center & Customer Experience Delivery with Avaya
New Contact Center solution capabilities aimed at enhancing reliability and transparency to build trust with clients and customers, while delivering enhanced services at lower costs...
Avaya Transforms Contact Center Operations for UP Police
Announced successful completion of project with Uttar Pradesh Police to transform contact center operations, improve response times to emergency calls, and empower citizens Avaya announced...
Avaya Contact Center Solution to Have Chat Capabilities from LINE
Businesses that operate a contact center will be able to add the LINE chat capability as a channel for customer inquiries and to centrally manage...
KDDI Evolva Develops Next-gen Contact Center Platform on Avaya
Will use the Avaya Breeze application development platform to transform its contact center offerings to offer as a Cloud Service to Enterprises KDDI Evolva, one...
Ucloud and Avaya Debut Contact Center-as-a-Service Offering
“A Cloud” CCaaS allows customers to deploy contact center operations in the cloud rapidly and cost-effectively Avaya and Ucloud, China’s largest independent public cloud provider,...
